Can I return my products?
Yes, Please contact us via form below or email us if your device is faulty we will contact you to have your unit repaired, replaced with an identical device or refund if we cannot repair or replace your device.
Your 90 day warranty does not cover any faults caused by physical damages, product misuse or using the product outside the manufacturer's guidelines. Also, it does not cover products that have incurred a fault due to electrical surge and software issue.
Who pays for the return Shipping for repairs?
We Do! We'll send you a priority return kit, which means that you'll just need to follow the return instructions.
This policy excludes desktops over 6kgs. Customers will need to send these back at their own cost. Please contact us if in doubt regarding the weight of the device prior to placing the order.
How will my money be returned?
Once we receive the return item and we cannot repair or replace your device we will refund your money via the same method you originally used to make payment. So if your Originally paid via Paypal, It will be credited into you payPal account.
Select Your Device Here
Cant find your item? Get a custom quote here within 24 hours
Use this contact form to send us the Brand & Model include the Processor and Generation , Ram & HDD , it should look something like this : DELL Latitude 7400 i5-8th , 256GB , 8GB. We will get a quote to you within 24 hours
How it Works?
How it Works?
GET AN INSTANT QUOTE
Search for your item above to get an upfront price quote. No photos, description necessary. Can’t find your item? We’ll give you a Custom Quote for any item within 24 hours
FREE SHIPPING
We’ll send you an email with your FREE Australia Post freight return
Melbourne customers - Drop it off at our Collingwood distribution Centre- 132 Johnston St Collingwood
GET PAID CASH WITHIN TWO DAYS
Choose between Direct Deposit, Paypal or PAY ID, and all payments are sent within two business days of an item passing inspection.
30 DAY PRICE PROTECTION PROMISE. GUARANTEED
You have 30 days from checkout to send your items in and if your price changes for any reason and your not happy we’ll send your item back free of charge so there is never any risk involved
Turn Your Mobile Devices Into Cash, Fast and Securely
Turn Your Mobile Devices Into Cash, Fast and Securely
Risk Free Service
Best Prices Guaranteed
Questions before you sell
Simply use our pre-paid Australia Post shipping label provided to you via email after you have locked in the offer above. (Victorian customers can drop off their device at our Melbourne distribution centre - 132 Johnston St, Collingwood and be paid on the spot)
We issue payment on the same day we receive and verify your device—the fastest in the industry. The faster you ship, the quicker you get paid. Regular shipment times are around 2-3 business days.
We only trade fully operational working devices in excellent or good condition, we do not accept devices with missing keys, damage to the device, screen cracks, blemishes or deep scratches.
We strongly recommend you delete all data and reset your device before sending. We take data protection very seriously and all devices undergo secure and full data deletion once they reach our facility.
We understand that sometimes devices don’t match the specifications or conditions you described. If this happens, we will send you a new offer for review. If you reject our offer, we will return your device/s to you.
Don’t fret about it. Professional, skilled technicians evaluate each order for accuracy the moment they arrive. While they check your order for accuracy, they also make quick decisions regarding what will happen next to your items. Anything from remanufacturing, refurbishing, or recycling is possible. If we find any discrepancies in your order, we will contact you (usually via email) to keep you in the loop and updated. No matter if the new offer(s) is less, more, or equal to the original offer(s), the decision is up to you.
