FAQ

PRODUCTS

What does Refurb Rebel refurbished mean ?

Refurb Rebel Refurbished Products are pre-owned products that undergo our stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, every unit is evaluated to ensure it meets our quality standards.

All Refurbished Product:

  • Undergoes full functionality testing
  • Professionally data wiped using a leading industry product
  • Is put through a thorough cleaning process and inspection.
  • Is repackaged in plain packaging
  • Includes the Operating System originally shipped with the unit

Our refurbishment procedures follow the same basic technical guidelines as the manufacturers finished goods testing procedures.

About Refurb Rebel

Why should I choose Refurb Rebel ?

In today’s tech-driven world, many of us find ourselves with a stash of pre loved or broken electronics. From mobile phones and notebooks to game systems , it’s not uncommon to have unused gadgets collecting dust. Refurb Rebel stands out as the best place to sell electronics for numerous compelling reasons.

Top Trade-In Values, Paid in Cash

One of the most significant benefits of selling your electronics to a Refurb Rebel is the promise of top trade-in values. Thanks to our groundbreaking evaluation system, we can compare trade values across multiple platforms and detect device pricing trends. This ensures that you get the most competitive rate for your items.

Data Security and Peace of Mind

In an era where data breaches are all too common, you want assurance that your personal information is wiped clean from your devices. At Refurb Rebel , we prioritise your data security by thoroughly wiping all devices. You can trust that your personal photos, messages, and other data won’t fall into the wrong hands.

A Trusted Member of Your Community

Unlike faceless online platforms , Refurb Rebel are an integral part of your community. By selling to us, you’re supporting a local Australian owned business, which in turn helps bolster the local economy and keep the community thriving.

Say Goodbye to Online Selling Risks

Choosing to sell electronics on online sales platforms can expose you to various dangers, from fraudulent buyers to the challenges of meeting strangers for the transaction. Plus, many mail-in services can lure you with a high initial quote, only to revise their offer (often downwards) once they have your device in hand – a classic bait and switch. By opting for Refurb Rebel, you sidestep all these risks and can sell your items with confidence.

Save Time and Money

Think about the time and effort it takes to list an item online, answer potential buyer queries, and manage the shipping or meetup logistics. It can be a drain on both your time and pocket. With Refurb Rebel, it’s a simple process:

We Buy a Wide Range of Electronics

Whether it’s phones,  tablets , game systems .laptops, business computers, or any other gadget that plugs in, we’re interested. Even if your device is old or broken, it’s still worth something at Refurb Rebel.

In Conclusion

When it’s time to declutter and find a new home for your electronics, don’t waste time with the uncertainties of selling online in popular second hand markets. Instead, choose Refurb Rebel  – truly the best place to sell electronics in your community. Experience the convenience, safety, and competitive rates that we offer. Join the countless satisfied customers who have discovered the Refurb Rebel difference!

Join the revolution !!

Where is the Refurb Rebel stock from ?

As one of Australias largest resellers of used technology , we have a constant supply of working technology in perfect condition traded through our website . We also manage product from the following Australian sources :

  • Large Retailer customer returns
  • Retail Insurance Companies
  • Corporate Fleet Sales
  • Education Fleet sales
  • End of Life clearance
  • Open Box Product
  • Manufacturer clearance

Returns

Can I return my products?

Yes, Please email us if you have any problem at all we will contact you to have your unit repaired, replaced with an identical device or refund if we cannot repair or replace your device.

Please note that our warranty does not cover any faults caused by physical damage, product misuse or using the product outside the manufacturer's guidelines. Also, it does not cover products that have incurred a fault due to electrical surge and software issue.

Who pays for the return Shipping for repairs?

We Do! We'll send you a priority return kit, which means that you'll just need to follow the return instructions.

How will my money be returned?

Once we receive the return item and we cannot repair or replace your device we will refund your money via the same method you originally used to make payment.